PRIVACY POLICY

Effective date: 25 May, 2023

  1. INTRODUCTION

This privacy policy (“Policy”) describes how the Park Car mobile application (“We”, “Us”, “Our”, “Park Car”) collects, stores, uses and protects your information when you use our service in South Africa. We respect your privacy and are committed to protecting your personal data.

By using our service, you are consenting to the practices described in this Policy.

  1. PERSONAL DATA THAT WE COLLECT

We collect several types of information from and about users of our service:

Device Information: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, unique device identifiers and mobile network information.

Location Information: When you use our service, we may collect and process information about your actual location.

Usage Information: We collect information about your usage of our service, such as parking location, time of parking, duration, and frequency of use.

Account Information: We collect information like your name, email address, phone number, and payment information when you create an account or update your account details with us.

  1. HOW WE USE YOUR PERSONAL DATA

We use information that we collect about you or that you provide to us, including any personal information, to:

  • Provide, maintain and improve our service;
  • To process transactions;
  • To send you technical notices, updates, security alerts and support and administrative messages;
  • To respond to your comments, questions, and requests and provide customer service;
  • To monitor and analyze trends, usage, and activities in connection with our service;
  • To personalize and improve our service, and provide advertisements, content or features that match user profiles or interests.
  1. SHARING YOUR PERSONAL DATA

We may share your personal data with affiliates and other third parties. We also share your personal data with Firebase Firestore and Google Analytics, our third-party service providers, to help us with our business activities such as managing your account or optimizing our service.

  1. DATA SECURITY

We use various technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

  1. YOUR RIGHTS

You have the right to request access to, correction of, or deletion of your personal data. You also have the right to object to processing, request data portability, and lodge a complaint with a supervisory authority in your country.

  1. CHANGES TO OUR PRIVACY POLICY

We may change this privacy policy from time to time. If we make significant changes in the way we treat your personal information, or to the privacy policy, we will provide you notice through the service or by some other means, such as email.

  1. CONTACT US

If you have any questions about this privacy policy, please contact us at:

support@parkmycar.co.za

By using our service, you agree to the terms of this privacy policy.